Episode 686 · July 17, 2025
Patient Owes You Money and Wants Their Dental Records: HIPAA Rules!
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Featured Guest
Dr. Karson Carpenter
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Karson L. Carpenter is a practicing dentist who serves as President of Compliance Training Partners. He is an OSHA approved trainer who has for over 25 years designed educational programs to bring dental, medical and veterinary facilities into compliance with the governmental regulations that affect them in the areas of OSHA, HIPAA and infection control. His experience includes guiding numerous clients across the United States through OSHA and HIPAA inspections as well as the critical post-inspection process.
Episode Summary
While you're working hard in your operatory preparing an MOD on #15 something is about to happen at the reception desk that will haunt you and your practice for months and months to come. It will also cost you thousands of dollars. And this can happen to any dental office, especially those that don't train their employees on the nuances of HIPAA compliance. It all started when a patient who owed the practice money requested their dental records. To tell us how this all played out and what it cost the practice owner is our guest Dr. Karson Carpenter. Dr. Carpenter is a dentist and expert in OSHA and Infection Control Compliance and is founder and president of Compliance Training Partners.
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